March 21, 2023
The business world was shocked recently by the collapse of Silicon Valley Bank, a veteran institution of the high-tech world that essentially collapsed overnight. Given that so many companies owe their existence to their relationships with their banks, the question then becomes, “could this happen to us next?” When one bank falls, how long until […]
February 16, 2023
AI-technology based ChatGPT has taken over my newsfeed in the last couple of weeks.
The newest Avatar: The Way of Water CGI movie has reached all-time global record revenue.
Over 300 million homes in the US employ Alexa as a personal assistant.
Why do I mention these three things together? They are all proof that technology is not […]
January 31, 2023
If there was ever any doubt about the importance of your ability to navigate change, uncertainty, and disruption, it’s now.
People are more committed to comfort than they are to change, especially given the fact that with change comes uncertainty. Because our brains are hardwired to see uncertainty as a risk or threat, it’s physiologically normal to […]
January 12, 2023
In a post from earlier this week, “How to Sabotage your Brand Reputation in Four Days”, referring to the Southwest Airlines 2022 winter storm fiasco, many comments affirmed my perspective. Although CEO Bob Jordan apologized, it missed the mark on demonstrating empathy, an essential competency of every successful leader.
Empathy is not just something reserved for […]
January 10, 2023
Leaders, by virtue of their position, have enormous potential to inspire people and strengthen bonds and loyalties within a team.
December 16, 2022
This is the season when social/business parties and special events take place. If you find making small talk during social interactions challenging or tiresome, you’re not alone! Many think small talk is inauthentic and a waste of time, but it plays a crucial role in making us feel emotionally connected to others.
- Whatever social event you […]