“Your work speaks volumes, but your relationships amplify your success.”

Recently I spoke with someone who believed they were knocking it out of the park in their role, consistently surpassing every key performance indicator. Yet despite these achievements they were disappointed by a poor mid-year review. As we explored the situation, it became clear that the […]

How Do Others See You?

Understanding how others perceive your reputation is a deceptively simple introspection, yet vital to your success. Not surprisingly, many struggle to grasp it. This isn’t a personal failing, but rather a common blind spot. Most of us are unaware of how others truly see us.

Early in my career, I was convinced […]

It’s no secret that AI has changed the world seemingly overnight. This can be exciting for those who now have a new resource for writing documents, generating images, and potentially being more productive overall. However, such rapid changes may not be viewed as fully beneficial with senior levels of management who have the responsibility of […]

The season for holiday socializing is upon us and many find small talk challenging or the most dreaded part of what should be a fun event.

Small talk leads to big talk and it paves the way for building a stronger sense of “community”, particularly with your customers. This is critically important these days given that many […]

Have you ever heard the saying, ‘You never get a second chance to make a first impression’? In the world of online social media, this couldn’t be more true. Your LinkedIn profile picture serves as your digital handshake – it says a lot about you. Whether you’re a seasoned professional or just starting out, making […]

Traditional workplace norms have certainly shifted. You may be noticing a more relaxed business environment, from virtual meetings to more relaxed dress codes and flexible hours. However, one steadfast principle remains unchanged. That is the importance of business protocol savvy – the sharpest soft skill and a crucial element of smart business practice, shaping how […]