As we move into the fresh promises of a new year, I feel that it is important to reflect upon both the experiences and the lessons that we learned from them in 2013.

For me, the ability to travel has added a dimension to this exercise in that enables me to truly gain a cultural perspective […]

When we call the plumber because our tub drain is clogged, we don’t ask “What did you charge the guy down the block to unclog his drain last week?” If we do, the plumber is going to say “My rate is $95 an hour. Do you want me to come over, or not?”

In my

I am often asked – especially at this time of year – how do you handle a performance review by your boss?

While there is no shortage of ideas and/or suggestions on what you should and should not do, I have without fail offered the same simple advice; Always Look for Ways to Earn […]

While President’s may not one day eulogize you as being a “great liberator,” you can nonetheless cast a giant shadow within the context of your world – big or small.

At least this is what I have taken away as one of Nelson Mandela’s enduring legacies, which was exemplified by his famous quote; “Everyone can rise […]

“Many years ago I learned that when people give you feedback … they are really telling you about themselves…their beliefs, values, experiences, expectations – their ‘story’, their ‘reality’.  So, it’s not ‘personal’.”

The above is an excerpt of just one of the many responses I received to

 . . . your brand is the sum of every experience others have had with you.

In the introduction to the first section in my book The Future of You! Creating Your Enduring Brand, I talk at length about the importance of understanding the past experience others have had with […]